Returns & Exchanges
At STALEKS, we are committed to providing the highest quality professional beauty tools. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Authorization.
Secure Packaging
Place the unused beauty tools in their original protective casing and secure them in a sturdy shipping box to prevent damage during transit.
Ship the Items
Affix the provided return label or ship via a trackable carrier to our distribution center, ensuring you retain the tracking information for your records.
Quality Inspection & Refund
Once our technicians verify the tools are in original condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing